Returns & Refunds
Shop with confidence. If something isn't right, we're here to help with your return and refund.
7-Day Return Policy
You can request a return within 7 days of receiving your order, provided the product meets our return eligibility requirements.
Return Request
To request a return, contact our customer care team with your order number, product details and reason for the return. Our support team will guide you through the process.
Product Condition
Returned products should generally be in their original condition and packaging, including accessories and other items that were included with the order.
Damaged or Wrong Product
If you receive a damaged, defective or incorrect product, please contact us as soon as possible with your order details and clear photos or videos of the product.
Refund Process
Once your return is approved and the product is received and inspected, your refund will be processed according to the applicable refund terms and the payment method used for the order.
Refund Timeline
After a refund is approved, the time required for the amount to appear in your account may vary depending on the payment method and financial institution.
Contact & Support
If you have questions about a return or refund, please contact our customer care team with your order number so we can assist you.
Your Return Journey
A simple process from request to refund.
Important
Please contact our customer care team before sending any product back. Returns should be requested within 7 days of receiving your order.